The SDI Conference

SPARK25: WHERE THE SMARTEST MINDS IN SERVICE DESK AND ITSM COME TO PLAY, SHARE AND GROW.

Welcome to the SPARK25, the annual SDI Conference – your gateway to igniting innovation and excellence in IT Service Management.

As pioneers in the industry, weve curated a dynamic platform where ITSM professionals, thought leaders, and innovators converge to spark new ideas, foster collaboration, and drive transformation. Youll be joining us for an electrifying experience packed with insightful sessions, hands-on workshops, and unparalleled networking opportunities.

You’ll see over 30 world-class speakers delivering exclusive content surrounding trending topics. With world-class case studies and networking opportunities with industry experts, you’ll come away armed with all the tools, techniques and insight you need to implement effective and successful long-term service and support strategies in your organisation. Plus youll have made new industry contacts that can support you on your journey support excellence.

Together, lets fuel the future of ITSM. Get ready to ignite your passion, elevate your skills, and illuminate your path to service desk success!